## Check Licensing and Insurance
This should be your first step. In Victoria, all builders must be registered with the Victorian Building Authority (VBA). Always verify:
- Current builder's license
- Public liability insurance
- Workers compensation insurance
- Professional indemnity insurance
Why This Matters
Licensed builders are accountable to regulatory bodies and must meet specific standards. Insurance protects you from liability if accidents occur on your property. You can also review who we are on our about page.
Review Past Work
Ask to see a portfolio of completed projects similar to yours. Better yet, request references from recent clients and follow up with them. Start with recent work in our portfolio and then compare feedback on our reviews page.
Questions to Ask References
- Was the project completed on time?
- Did they stick to the quoted price?
- How did they handle unexpected issues?
- Would you hire them again?
Get Detailed Quotes
A professional builder provides detailed, itemized quotes that clearly outline:
- Scope of work
- Materials and specifications
- Timeline
- Payment schedule
- Warranty information
When you're ready, request a fixed-price consultation.
Communication is Key
Pay attention to how responsive and clear the builder is during the quoting process. Good communication during planning indicates how they'll communicate during construction.
Fixed-Price vs. Cost-Plus
Understand the pricing structure. Fixed-price contracts provide certainty, while cost-plus arrangements can lead to budget blowouts. We recommend fixed-price quotes for renovation projects.
Warranty and After-Sales Service
Ensure the builder offers comprehensive warranties on workmanship and materials. Understand what's covered and for how long.
